![]() Diplopedia does not permit anonymous contributions. ![]() The State Department’s wiki requires very strict governance, given the sensitivity of this kind of information. As an internal wiki, Diplopedia is only accessible to authorized employees. The wiki is a rapidly mounting collection of constantly updated articles on subjects critical to diplomats. They could e-mail or phone other state employees who had lived there, but a wiki solution is far superior. They might take six months to a year to get up to speed when they were transferred to a new country. diplomats and other state employees move frequently from country to country, and they needed a much better way to capture and transmit knowledge. Competing against the growing volume of free videos that help people acquire high tech skills will be one of ’s next challenges. The massive open online courses (MOOCs), which are also free, present another challenge to ’s subscription model. YouTube, for instance, features thousands of free instructional videos as does Khan Academy. began before the explosion of free online videos, and the company will need to find new ways to compete if it maintains the subscription model. By 2013, sales topped $22 million and employed 450 people. ![]() Government agencies and universities began buying campus-wide subscriptions, and the New York Public Library purchased access to share with library visitors. Those who took one course were tempted to take another. ![]() Because the subscription price includes the whole library, encourages browsing and developing new computer skills. Subscribers could watch any video in the growing library for a flat monthly rate. Rather than sell their training videos individually, they decided to offer them as an online library, with paid subscriptions. ‘dot-coms’ failed, looked for a change in their business model.
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